The IVG Difference

imageIn the world of electronic cigarette retail, it may seem as though there are nearly endless brands offering what seem to be the same product. Where we differ amidst the crowd is that our products are different, our technology is different, and there are a multitude of facets to our company that go above and beyond simply retail and selling products.

Top Level Customer Care

The International Vapor Group difference starts with a dedication to innovation, and extends into all the different areas of our company. We pride ourselves on having top customer service, at every level. Whether we are working directly with customers who purchase through our websites to ensure their satisfaction, or are working with our vendors to ensure that all parts of the business relationship are working fluidly and beneficially. Customer service is a major part of what we do, and we understand the human aspect behind the transaction. We are all about that “WOW” factor, and know that it directly relates to better business.

Advancing the Industry

Research and Development is another part of what we do and an essential element to our foundation. We aim not to create what everyone else is offering in the e-cigarette market; our aim is to produce products beyond what others are doing. We want to create what customers are going to want in the future, and we want to create products that surpass current ideas of satisfaction.

Passion, Above All

We are a passionate company, made up of passionate individuals. We are passionate about what we do, and what electronic cigarettes bring to the world. We are passionate about how they have changed the lives of millions of people, for the better. We are passionate about the enjoyment we know our customers receive from using them. We are passionate about the future, where this industry is heading, and we are optimistic about what these products are capable of doing.

International Vapor Group is a company looking to the future, with a solid commitment to expertise. We are not playing catch-up to anyone; instead we are creating the next big thing. If your business views are in line with ours, and you are interested in high quality electronic cigarettes; let’s talk, shall we?