E-cigarette smokers are an interesting community. They run the gamut, come from all walks of life, live in every part of the world, and encompass every legal age imaginable. You are equally to find college-age people and the elderly happily vaping along!
Just like smokers are everywhere, so are e-smokers. Our customers can be found all over the world, and in every corner of the US. So what do they want? What do they look for in an e-cigarette brand? How do you know how to find and target your customers? We know that our customers, as different as they are, all appreciate many of the same principles. They want variety, high performance, products that delight them, and above all, standards they cannot find anywhere else.
Customers want an e-cig company they can rely on, fo good products and service. Consistency is an extremely important detail, and the level of frustration form people who do not receive it with e-cigarettes can be through the roof! Cigarettes have always been pretty consistent, and with the amount of processing they go through, there is no room for error. As e-cigs are competing with them, they have to be just as good and even better at satisfying the customer.
We know that consumers appreciate communication, and especially exceptional customer service. This is one aspect of business that is not possible to compromise on, because if you do not stand for customer satisfaction, and ensuring that your customers are content, the negative feedback will catch up to you.
They want the very best that’s available, and they want great prices. We know how to take concepts from the “idea” phase to actual product development, which is why we’ve been able to stay ahead of electronic cigarette technology since the early days of this industry. When customers purchase International Vapor Group products, they know they are getting the premier products the industry can offer.
Why International Vapor Group? We are confident in our ability to deliver all of these things! With a time-tested approach to reaching people, and helping them meet their goals, we know what works!